【モルガン・スタンレー】Application support engineer, Associate, Technology
仕事内容
https://morganstanley.eightfold.ai/careers/job/549786082997?domain=morganstanley.com&hl=en
Managing the global trading technology stack (hardware, software, application, network) to ensure it is delivering for our clients. This includes proactive system monitoring, incident management, problem resolution, and handling user escalations.
Managing incident calls with our technology partners and business stakeholders.
Working closely with development teams to design, build, and maintain systems.
Proactively identifying and addressing systems reliability risks.
Working alongside existing global and regional team members on a follow-the-sun basis.
Identifying areas for improvement including automation, toil reduction, resiliency, and observability.
Representing the RPE organization in design reviews and operational readiness exercises for new and existing products.
応募資格(必須経験など)
Successful candidates have often had some or all of the following:
Demonstrated ability to troubleshoot problems and debug to identify root cause.
Awareness of, and ability to reason about modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc.
Experience with Ansible, GitHub or any automation/configuration/release management tools.
Exposure to modern Observability Tooling such as Prometheus, Grafana, Kubernetes, Docker, Ansible etc.
Practical experience running large scale systems.
Automation-related experience using scripting languages such as python, bash, perl, ruby. One higher level language is desired.
Knowledge of ITIL Principles, SDLC, and Agile development is desired.
At least 4 - 5 years' relevant experience would generally be expected to find the skills required for this role