【ドイツ証券】Corporate Bank - Client Implementation & Services Senior Specialist - AVP
仕事内容
https://careers.db.com/professionals/search-roles/#/professional/job/59990
Implementation & Services team is responsible for providing day-to-day client services to existing customers on Cash Management and supporting complex account openings and product set up requests (including new, changing or expanding requirements). Work includes: •Implementing top-tier solutions for corporate clients. •Delivering seamless product(s)/service(s) setup and streamlined installation processes in compliance with internal and external policies and regulations •Monitoring and evaluating product performance and client feedback to generate new product ideas and identify product/service features that need to be changed to meet client needs •Liaising with other areas of the bank to implement these changes
応募資格(必須経験など)
・Graduate with 3-5 years’ in Cash Management or similar environment in a financial institution, preferably in the client service role.
・Team manager/leadership experience.
・IT literacy.
・A good understanding of cash management products and services.
・Relevant Electronic Banking experiences as well as knowledge of accounting principles (relevant to clients) are major assets.
・Knowledge of ERP/TMS systems an asset.
・Strong interpersonal and communication skills.
・Good in spoken and written Japanese/English.